Terms of Service

Last updated: August 27, 2026

Welcome to our online store. These Terms of Service ("Terms") govern your access to and use of the website, products, and services operated by Danfoss IXA A/S ("we", "us", or "our").

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

By accessing our website or placing an order, you agree to these Terms, our Privacy Policy, Refund Policy, and Shipping Policy. Please read them carefully before using our Services.

1. Online Store Terms

You may use our website and Services only for lawful purposes.

By placing an order, you confirm that you are legally capable of entering into a purchase agreement under the laws applicable to you.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and login credentials.

2. Products

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device, screen settings, or manufacturing variations.

We reserve the right to update product information, discontinue products, or change product availability where reasonably necessary.

Any applicable statutory consumer rights remain unaffected.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send you an order confirmation. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of:

• Product unavailability;

• Incorrect pricing or product information;

• Payment failure;

• Suspected fraud or unauthorized transactions;

• Incorrect or incomplete customer information.

If we cancel an order after payment has been received, we will issue the applicable refund using the appropriate payment method.

4. Prices and Payment

Product prices are displayed on our website and may be changed from time to time.

The price applicable to your purchase will normally be the price displayed when your order is submitted, except in cases of an obvious pricing error.

Any applicable taxes, shipping charges, or additional fees will be shown during checkout where required.

You agree to provide accurate and complete billing and payment information.

Payments may be processed by third-party payment providers. Their terms and privacy policies may also apply to the processing of your payment information.

5. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are provided for informational purposes and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions, public holidays, or other unforeseen events.

If a significant delivery problem occurs, please contact us so that we can assist you.

Nothing in this section limits any mandatory consumer rights available under applicable law.

6. Returns, Cancellations and Refunds

Returns, order cancellations, exchanges, and refunds are handled according to our Refund Policy and applicable consumer protection laws.

Customers should contact us before returning a product and follow the return instructions provided by our customer service team.

Where a statutory right of withdrawal applies, customers may exercise that right within the period required by applicable law.

Nothing in these Terms limits any mandatory rights relating to returns, refunds, defective products, warranties, or withdrawal from a purchase.

7. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and up to date.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, shipping, or other details.

We may correct such errors or update information where necessary, subject to applicable consumer protection laws.

8. Intellectual Property

Unless otherwise stated, website content including text, graphics, images, designs, and other materials is owned by, licensed to, or lawfully used by Danfoss IXA A/S or the relevant rights holder.

You may use our website for personal and lawful purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected website content without authorization from the relevant rights holder, except where permitted by law.

9. Prohibited Uses

You must not use our website or Services:

• For unlawful or fraudulent activities;

• To violate applicable laws or regulations;

• To infringe intellectual property or privacy rights;

• To transmit malware, viruses, or harmful code;

• To obtain personal information unlawfully;

• To send spam or unauthorized communications;

• To impersonate another person or organization;

• To interfere with the security or operation of the website;

• To provide intentionally false or misleading information.

We may restrict access to our Services where these Terms are materially violated.

10. Third-Party Services and Links

Our website may use services, applications, payment providers, or other technology supplied by third parties.

It may also contain links to third-party websites.

We are not responsible for the privacy, security, content, or practices of websites and services that we do not own or control.

We recommend reviewing the applicable terms and privacy policies before using third-party services.

11. Relationship with Shopify

Our online store is powered by Shopify, which provides the technology and e-commerce infrastructure used to operate the store.

Products offered through our store are sold directly by Danfoss IXA A/S, unless expressly stated otherwise.

Shopify provides the platform but is not the seller of our products.

12. Privacy and Personal Information

Your submission and processing of personal information through our website is governed by our Privacy Policy.

Because our online store is powered by Shopify, Shopify may also collect and process certain personal information in order to provide and improve its services.

Other service providers, including payment and delivery providers, may process information where necessary to complete your order or provide their services.

Please review our Privacy Policy for additional information about how personal information is collected, used, stored, and shared.

13. Disclaimer and Liability

We aim to provide reliable access to our website and accurate information about our products and Services.

However, temporary interruptions may occur due to maintenance, technical problems, third-party services, or circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential losses resulting from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.

Nothing in these Terms affects mandatory consumer rights.

14. Changes to the Services

We may modify, update, suspend, or discontinue parts of our Services where reasonably necessary.

Where changes materially affect an existing contractual relationship, they will be handled in accordance with applicable law.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or applicable legal requirements.

The latest version will be published on this website with the updated revision date.

Where required by law, we will provide appropriate notice of material changes.

16. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

17. Governing Law

These Terms are governed by the applicable laws of Denmark.

If you are a consumer residing in another country, this choice of law does not deprive you of mandatory consumer protection rights available under the laws applicable to you.

Any dispute will be handled by the competent courts or dispute resolution authorities as determined under applicable law.

18. Contact Information

If you have questions about these Terms, your order, or our Services, please contact us:

Company Name: Danfoss IXA A/S
CVR Number: 32091067
Registered Address: C/O Danfoss A/S, Hauser Plads 1
Postal Code: 1127
City: København K
Country: Denmark
Registration Date: September 1, 2023
Email: GemmaJones525@gmail.com
Phone: +45 29 54 76 31